Public Relations and Social Media: Key Facets of Customer Experience – Zion & Zion
social media - Wise CX
Estado de las Redes Sociales y CX Q1 2021: estudio de Socialbakers - Luis Maram
Webinar | Award-Winning Social Media Strategies for the CX Generation - HGS
Understanding What Social Media Is and Isn't to Improve Customer Experience - Sensei Marketing
Impact of Social Media on Customer Experience | 3Pillar Global
8 Methods for Improving Your “Social CX” and Gaining More Satisfied Customers Online - Chattermill
Which social media marketing trends will shape CX in 2023? - CXM
U.S.: organizations´ usage of social media for CX 2021 | Statista
Social Media, efectividad para CX - Atento
Webinar Recap: Role of Social Media in CX
Social Media CX | LinkedIn
BW Marketing World
Smart, effective ways to use social media in the CX | Customer Experience Insight
Cómo las redes sociales apoyan el CX - Collab
How to Integrate Social Media into Your CX Strategy - CX Today
Atención Virtual y Social Media: 2 Canales de Atención al Cliente que te Permitirán Mejorar el CX - Topicflower BLOG
Social Media, efectividad para CX - Atento
Customer Experience: How Important Is Social Media Engagement?
3 Best Tools for Social Media Listening to Boost CX
Emplifi CX Index: Our social media predictions for 2023
Using Social Listening to Improve Your CX Strategy – CX Index
